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Seamless Process

Request a Limousine or a Party Bus or a Towncar. Let Black Car providers reach out to you. Its Simple as that.

Transparent Process

We believe in open communication as it is the only way to ensure maximum loyalty to our brand and commitment.

Premium Support

We take full pride in giving the best possible customer experience in the city.

Frequently Asked Questions

We've compiled a list of answers to common questions.

The fare is calculated based on multiple factors including traffic times, distance and duration of the trip. Each vehicle category has a minimum price set by the Passenger Transportation Board. Here is the minimum price list for different categories.

Please contact support@rydetoday.com with your reason for refund and we will follow-up with you shortly after to process the refund. Please note, the refund process takes 5-7 business days.

All the vehicles in our platform are registered with Passenger Transportation Board (PTB) in British Columbia. All drivers have successfully cleared the criminal background check and has gone through intensive driver training standards set by PTB.

If you left something in a Ryde vehicle, we’ve made it easy to get your item back. The best way to recover a lost item is to contact us at support@rydetoday.com with description of the forgotten item and the details about the ryde trip. We will reach out to you once we have found your item.

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