Launching Ryde Today 2.0

I am pleased to announce that we are now launching Ryde Today 2.0

We are calling it a 2.0 because we have completely redesigned the app with fundamental change in how the app and the platform works. It’s been close to two years since the first version of the app was launched. Since then, we believed, the bidding process by providers in the city to give customers a really competitive fare price without them spending time on finding a better deal. However, that comes with its own set of problems, the foremost being, the bidding Offers from different providers might not be instant.

Customer Feedback

Over the last several months, we talked to many customers. Majority of them favored to just get a ride at the time of booking and not get bothered by choosing a vehicle or waiting for a better fare price to show up on the Offer screen. Plus, every one knows how Uber/Lyft app works and they are used to the behavior of confirming a ride with fare shown at the time of booking. If the fare works for them, they will book it right away without worrying if they could get a better deal.

Ryde's short coming

Hence, we knew the shortcomings of Ryde and also had a great reference to industry leading apps (Uber, Lyft, Blacklane). Next step is to work with our providers to make sure they are comfortable with the fare that the platform calculates without comprising with the quality and service which Ryde customers are used to.

Development of Ryde Today 2.0

Next step was to start the re-development of the project. Our engineers started the work how to set up the infrastructure to be more secure, scalable and fault-tolerant. Huge shout to RED academy UI/UX students for helping us to design the UI/UX of the new app.

ryde today 2.0 on demand pricing

After spending last couple of months developing Ryde Today 2.0, I am pleased to announce, we have the app ready to be downloaded on both iOS and Android.  Also, look out for the Ryde’s Eng blog to know the technical details how the platform works, how are we using Machine Learning when predicting fare, monitor infrastructure or different technologies used in the stack.

Major changes

Some of the big changes in Ryde Today 2.0 app are:

  • View prices for different vehicle categories (luxury sedan, SUV, stretch and SUV Limousines) instantly. Works similar to how Uber or Lyft app works
  • Now made it even easier to book most common destinations like Vancouver Airport or Cruise ship terminal
  • Easy and quick sign-up process to book your first ride
  • Made it even easier to rate, review and add gratuity after your trip

Help spread the word

Please share your feedback with us and possibly, share it with your colleagues, how they can seamlessly booking a town car or limousine service for their next airport or business meeting trip.

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